Reservations must be guaranteed by a credit card when booking.

You must be 21+ to book a room at Urbanica Hotels.

Check-in/check-out time:
Check-in time is after 3pm and check-out time is at 11am.

For security purposes, a valid government or state-issued photo ID will be requested at check in. To cover incidentals, we´ll hold $200 on your credit card and we´ll authorize additional funds as needed based on your additional incidental charge.

We are a non smoking hotel, please be aware that there is a smoking fee of $350.

If you want to change your online reservation, please email our reservation team at reservations@urbanicathehotels.com and we will be glad to help you.

Non-refundable rates are fully prepaid and non-transferrable.

Any reservation requires a cancellation notice 72 hours prior to the date of arrival in order to avoid a penalty of one night’s stay.

Unless otherwise noted on confirmation, please let us know if you have to cancel your reservation up to 72 hours before arrival to avoid a penalty. If you just don’t show up, we’ll have to charge one night’s stay.

Early check-in or late check-out are subject to availability.

We will be glad to accommodate your luggage free of charge until your room is ready or during the day of your departure.

There is a late departure fee of one night’s stay plus tax.

Do guest rooms have hair dryers?
All guest rooms at Urbanica Hotels are equipped with a hairdryer.

Do guest rooms have an Iron/Ironing Board?
Traditional irons and ironing boards are also available at all guest rooms.

Does the hotel offer baby cribs?
Baby cribs are available upon request free of charge.